WHATSAPPHi Sam — your appointment is confirmed for 10:30.Delivered ✓✓
All services Fast messaging when email is not enough
WhatsApp automation & SMS add-ons
Add WhatsApp messaging to your customer journey for confirmations, reminders, follow-ups and lead alerts. SMS can be added on request when it suits the business.
TRIGGERAppointment booked
SMS ALERTNew booking: Sam, Wed 10:30Sent to your team
CUSTOMER RECORDStatus updated automaticallyBooking confirmed
THE RESULTUseful, permission-aware messaging connected to real events in your enquiry and booking process — not generic bulk spam.
Behind the scenes
What happens, step by step.
A clear workflow built around your real process. Each stage is agreed, tested and easy to understand.
MESSAGE ROUTER
A real event starts the message
A lead arrives, an appointment is booked, a job changes or a follow-up becomes due.
The right details are added
Names, dates, locations and next steps are inserted into an approved message template.
WhatsApp or optional SMS is sent
The message goes through the connected business messaging provider and delivery status can be recorded.
Replies move the workflow on
Responses can notify your team, update the lead or trigger the next appropriate action.
What it can connect
Your tools, working together.
WhatsApp Business Cloud
Optional SMS provider
Booking calendar
CRM or lead sheet
What changes
Practical business outcomes.
Faster customer updates
Better appointment attendance
Immediate team alerts
Consistent communication
Start the conversation
Could this work for your business?
Tell us where time is being lost or leads are slipping through. We will look at the process and suggest the simplest useful next step.
Start your enquiry →Tell us what you need.
Use our short enquiry form and LeadFlow will capture your details, prioritise the enquiry and trigger the right response automatically.
Start your enquiry →You’ll see the same LeadFlow process we build for our customers.